Frequently Asked Questions
Find answers to the most common questions about our ticketing platform.
How do I buy a ticket?+
Simply search for the event you're interested in, choose your seat, and complete checkout. You'll get an email confirmation right away.
Can I get a refund?+
Refunds depend on the event organizer's policy. Some events are non-refundable, while others allow changes up to 24 hours before the event.
Are the tickets legit?+
Absolutely. We partner only with verified sellers and official ticket distributors to guarantee authenticity.
Do I need to create an account?+
You can browse freely, but an account is required to purchase, view your orders, or save favorite events.
Is my payment secure?+
Yes. We use SSL encryption and integrate with Stripe and trusted payment processors to ensure full security.